Privacy Policy

This Privacy Policy describes how The Buffalo Jackson ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit, use, or make a purchase from our website.

By using our website, you acknowledge that your information may be collected and used as described in this Privacy Policy, including through cookies, pixels, analytics tools, advertising technologies, and third-party services.

1. Information We Collect

When you visit our website, place an order, create an account, subscribe to marketing communications, or contact us, we may collect information that you provide directly to us.

Personal Information

Depending on how you interact with our website, we may collect:

Name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order and purchase history
Products viewed or purchased
Information provided when contacting customer support
Information provided through forms, account registration, or other interactions with our website

Automatically Collected Information

When you browse or interact with our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages and products viewed
Referring website or source
Search terms
Shopping cart activity
Checkout activity
Purchase activity
Date and time of website interactions
Other information about how you interact with our website

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments and provide order confirmations
Arrange shipping and delivery
Communicate with you about your orders
Provide customer support
Maintain and manage your account
Improve our website, products, services, and customer experience
Analyze website traffic and customer activity
Detect and prevent fraud, abuse, and unauthorized activity
Maintain website security
Comply with applicable legal requirements
Send marketing communications where permitted by law
Measure the effectiveness of our advertising and marketing
Provide relevant advertising and personalized experiences where permitted by applicable law

3. Cookies and Tracking Technologies

We use cookies, pixels, scripts, APIs, and similar technologies to operate our website, remember preferences, understand how visitors use our website, measure advertising performance, and improve the shopping experience.

These technologies may collect information such as pages viewed, products viewed, items added to or removed from a shopping cart, searches, checkout activity, purchases, device information, and other interactions with our website.

Third-party services may also use cookies and similar technologies on our website for analytics, advertising, measurement, personalization, and other business purposes.

4. Meta and Facebook Advertising Technologies

We may use services provided by Meta Platforms, Inc. and its related companies, including Facebook and Instagram, to measure website activity, improve advertising, understand customer interactions, and provide or personalize advertising where permitted by applicable law.

When these technologies are enabled on our website, customer activity may be shared with Meta through technologies such as:

Meta Pixel
Meta Conversions API
Advanced Matching

Depending on your interaction with our website, information shared with Meta may include events such as:

Page and product views
Items added to or removed from a shopping cart
Search activity and search terms
Checkout activity
Purchases
Customer click information
Browser and device information
Other website interaction or event information

Where applicable, information such as your name, email address, phone number, address, or other customer information may be used in connection with these advertising and measurement technologies.

Meta may use information received from our website in accordance with its own policies and applicable laws, including for advertising, measurement, analytics, security, and personalization.

You can learn more about how Meta uses information and manage certain activity settings through your Facebook or Meta account settings, including Meta's controls for Off-Facebook Activity.

5. Shopify

Our online store is hosted and powered by Shopify. Shopify provides the technology that allows us to operate our online store, process transactions, manage products and orders, and provide other ecommerce services.

Shopify may collect and process information about your use of our website, including information necessary to operate our store, provide services, maintain security, prevent fraud, and support transactions.

Shopify may also provide tools that allow us to connect our store with third-party services, including advertising, analytics, and social media platforms.

6. Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not store complete payment card information on our own servers. Payment providers may collect and process payment and transaction information according to their own privacy policies and applicable requirements.

7. Shipping and Delivery

To fulfill your orders, we may share necessary information with shipping and delivery providers, including your name, shipping address, phone number, and relevant order information.

8. Service Providers and Third Parties

We may share personal information with trusted third-party service providers that assist us in operating our business, including:

Shopify and ecommerce technology providers
Payment processors
Shipping and delivery providers
Website hosting and technology providers
Analytics providers
Advertising and marketing providers
Meta and related advertising services
Customer support providers
Fraud prevention and security providers

These third parties may process information according to their own privacy policies and applicable laws.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud or abuse, or protect the safety and security of our customers, website, or business.

9. Advertising and Marketing

We may use customer and website activity information to measure, operate, and improve our advertising and marketing campaigns.

This may include using information about website visits, product views, shopping cart activity, checkout activity, and purchases to measure advertising performance and help us understand which advertisements and products are relevant to customers.

Where permitted by applicable law, we may use third-party advertising technologies, including Meta's advertising technologies, for advertising, audience measurement, personalization, and related purposes.

If you subscribe to our marketing communications, we may send you information about products, promotions, offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, provide customer support, resolve disputes, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.

The retention period may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

The right to request access to personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of certain information
The right to object to or restrict certain processing
The right to withdraw consent where processing is based on consent
The right to receive a copy of certain personal information
The right to opt out of certain targeted advertising or data sharing where applicable

To exercise applicable privacy rights, please contact us using the contact information below.

You may also be able to manage certain advertising and activity settings directly through third-party platforms such as Meta.

13. Children's Privacy

Our website is not intended for children under the minimum age required by applicable law.

We do not knowingly collect personal information from children without appropriate authorization.

14. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third parties. We encourage you to review the privacy policies of third-party websites and services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.